New Procedures

Our priority is your safety, ensuring you have a lovely stay, and making sure we do our best to keep our guests and community safe.
We are taking extra measures to ensure that the risk from Coronavirus is kept to the absolute minimum.

We thank guests for their patience.

​

​

Checking In​

• Please use the sanitiser by the door when you come into the house.

• Please respect the space of other guests when moving around the Guesthouse..

• Payment for most bookings will have been taken 30 days in advance.

• Prior to arrival, we will email and ask you to complete an online registration form. If you have not been able to do this in advance we will ask you to fill one in on arrival. Government Guidelines have always required us to take contact details (email address/ mobile phone number) and details of your last and next place of accommodation.

 

Cleaning

• We’ve always had very high cleaning standards, but we will be extra careful sanitising areas that you are most likely to touch such as door handles, window openings, blind cords etc.

• We will give you the option of room tidies during your stay. Please let us know if you prefer us not to enter your room, except in an emergency. We will be happy to replace items such as cups and towels with clean one’s on request

​

Breakfast

• We will ask you to order your breakfast the evening before. There will be a choice of hot and cold drinks, cereals, fruit, yogurt, full Scottish breakfast.

​

Evening Meals

• We do not serve evening meals at the Guesthouse.  We will provide information on local eateries by email before your stay. We would recommend booking or ordering well in advance so as not to be disappointed. Details are in our online guidebook; https://hostful.ly/gckrzdx

• We can supply plates and cutlery if you want to bring in takeaway food, if restaurants and pubs remain shut. There is a small silent fridge in each room if you want to bring your own  picnic! We do not offer any cooking facilities

​

During your stay

• Please keep up with your hand washing and social distancing whilst you are with us. We will provide sanitiser in the entrance and handwash in the rooms.

• We ask that guests do not congregate in the entrance or hallways so as not to impede the movement of other guests.

• If you exhibit virus symptoms or test positive while staying with us, you will be asked to check- out and return home as per Government guidelines on travelling. Should you be unable to travel and are required to self-isolate with us you will be charged for each additional night you spend with us. You, and anyone staying in the same room, must remain in your bedroom during self-isolation. We can arrange to have food and medical supplies delivered to your room, at an additional charge.

​​

Checking Out

• On checkout please open the windows (unless it’s letting the rain in!) and leave the key in the bedroom door.

  Cancellation Terms (in addition to our standard terms)

​

Cancellations

• PLEASE ENSURE YOU HAVE TRAVEL INSURANCE TO COVER ALL EVENTUALITIES

• If you need to postpone your stay because you have COVID 19 symptoms or have been told to self-isolate, please let us know as soon as possible. 

• If we need to close the B&B due to government restrictions, or because we need to self- isolate, we will contact you as soon as we can.

• We will also try our best to recommend a similar property locally provided they are also allowed to open.

​

Have a safe and pleasant journey.