Covid-19 Measures

If any of your party have COVID 19 symptoms prior to your visit please do not travel to Scourie Guesthouse. 

New Procedures

Our priority is your safety, ensuring you have a lovely stay, and making sure we do our best to keep our guests and community safe.

We are taking extra measures to ensure that the risk from Coronavirus is kept to the absolute minimum.

We thank guests for their patience.

Please follow the link below for the latest government advice for tourism in Scotland;

Coronavirus (COVID-19): guidance for customers

Checking In

  • Check-in and check-out will be done with ‘social distance’ in mind.

  • Please use the sanitiser by the door when you come into the house.

  • On check in, once you’ve rung the doorbell please stand 2M back from the door. If you prefer to self check in, please let us know in advance and we will leave the room key in the door and let you know where to go.

  • If we are with guests at the entrance when you arrive, please stay in your car until we are available to check you in.  If the weather permits you are of course welcome to wait outside whilst enjoying the views.

  • Where applicable, we will debit your card with the balance of your stay on arrival. This will be done through our booking system and means you won’t need to use the card machine.

  • You will be asked to complete a registration form using a newly sanitised pen.  Government Guidelines require us to take contact details (email address/ mobile phone number) and details of your last and next place of accommodation. We hope that we will soon be able to send an e-registration form, for completion prior toarrival. Please keep an eye out for messages from us.

 

 

Enhanced Cleaning

 

  • We’ve always had very high cleaning standards but we will be extra careful sanitising areas that you are most likely to touch such as door handles, window openings, blind cords etc.

  • Soap dispensers will be sanitised as part of our cleaning regime.

  • Consumables such as tea, coffee and toilet roll we be replaced after each guest, even if they are unused.

  • Tea trays and glasses etc. will be removed, sanitised, and replaced for each set of guests.

  • We are sorry but we won’t be doing room tidies during your stay. We will leave a box for you to put items you want replaced outside of your door.  We will supply additional consumables on request.

 

 

Breakfast

 

  • Guests can choose a take away breakfast option, or be served breakfast in their own room.  There will be a choice of hot and cold drinks, cereals, fruit, yogurt, hot filled rolls, and some sweet treats.  We appreciate that this may be a disappointment to some but our breakfast room is an enclosed space and is also the entrance to the guesthouse.  Having given it careful thought, we have concluded that it is not possible to space our usual breakfast tables so that they are 2m apart from each other and from guests entering a leaving the property.

Evening Meals

 

  • We will provide information on local eateries by email before your stay.  Some restaurants will be providing takeaways only and we would recommend booking or ordering well in advance so as not to be disappointed.

  • We can supply plates and cutlery in your room if you want to bring in takeaway food, if restaurants and pubs remain shut. There is a small silent fridge in each room if you want to bring your own in room picnic! 

 

During your stay

 

  • Please keep up with your hand washing and social distancing whilst you are with us. We will provide sanitiser in the entrance and handwash in the rooms.

  • Please ask that guest do not congregate in the entrance or hallways so as not to impede the movement of other guests.

  • If you exhibit virus symptoms or test positive while staying with us, you will be asked to check-out and return home as per Government guidelines on travelling.  Should you be unable to travel and are required to self-isolate with us you will be charged for each additional night you spend with us.  You, and anyone staying in the same room, must remain in your bedroom during self-isolation.  We can arrange to have food and medical supplies delivered to your room, at an additional charge

 

 

Checking Out

 

  • On checkout please open the windows (unless it’s letting the rain in!) and leave the key in the bedroom door.

 

Cancellation Terms (in addition to our standard terms)

 

  • If you need to postpone your stay because you have COVID 19 symptoms or have been told to self isolate, please let us know as soon as possible. We will either refund your deposit or move your stay to another date if you prefer.

  • If we need to close the B&B due to government restrictions, or because we need to self isolate, we will contact you as soon as we can. Your deposit will be returned in full or we will move your stay to another date if you prefer. We will also try our best to recommend a similar property locally provided they are also allowed to open.

To check availability and prices, or to book,

please click here to access our live calendar before getting in touch.

If there is no availability showing (three red squares) then we are unfortunately fully booked. 

For all other enquiries, please message us below, call, or email us

Contact

Tel: 01971 502001

Email:

info@scourieguesthouse.co.uk

Scourie Guesthouse

55 Scourie Village

Scourie

Sutherland

IV27 4TE

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